Service Coordinator

BORDER TIRE

YOUR LOCAL TIRE EXPERTS

Border Tire is all things tire. We are a Michelin Commercial Service Network Dealer (MCSN) specializing in medium-duty, heavy-duty, agricultural, and industrial-size tires. We carry a wide variety of brands to meet your needs.

Join the Border Tire team!!! Border Tire is hiring a Service Coordinator in Corona, CA!

The Service Coordinator is responsible for coordinating daily service operations, dispatching service technicians, and ensuring timely and efficient responses to customer service requests.

Responsibilities

• Receive and manage incoming service requests, including roadside assistance, emergency tire repairs, tire replacements, and scheduled service appointments. 
• Assures that service trucks are well kept and maintained to company standards. 
• Will implement cleaning procedures to maintain shop clean. 
• advises customers about recommendations on tires and service. 
• Inspects truck/trailer for excessive wear, bulges, cuts, and damaged tread. 
• Repair tires with minor malfunctions. 
• Properly secure vehicle to ensure safety operation. 
• Unbolt wheels from vehicles and remove them, using lug wenches and other hand and power tools.
• Properly dismount and remount tires and wheels and tires, balancing wheels, and checking for correct fit. 
• Maintains all inventories and tire equipment. 
• Reassemble tires onto wheels. 
• Prepare rims and wheel drums for reassembly by scraping, grinding, or sandblasting. 
• Disposes of damaged/old tires in accordance with state regulations. 
• Ensures tires are functioning properly and within the Department of Transportation and Occupational Safety and Health Act Compliance. 
• Safely operates all tools and equipment while working in a hazardous environment (around vehicles, moving parts, power tools, commercial tires, etc.)
• Reports any safety issues immediately to management..
• Keeps shop area neat and clean.
• Assist mechanics and perform other duties as directed.
• Must have a current, valid driver’s license for the state in which the employee performs his or her driving duties.
• Must maintain a clean driving record, i.e., must remain incurable under our company's liability insurance policy (safety-sensitive position).
• Other duties as assigned by management. 

Qualifications:

• Must be at least 18 years of age. 
• Must have a valid driver’s license and a clean MVR record. 
• Must be a self-starter and be willing to take initiative. 
• Willing and able to work without direct supervision. 
• 2+ years related experience in the commercial tire industry. 

 

“We are available when you need us most: 24 hours a day/7 days a week/365 days a year."