Fleet Support Specialist

At RJ Border International Trucks and Trailers, one of the country's leading heavy-duty and trailer dealer groups, our success depends on serving our customers with the best team members in the industry. If your career goals include making a valuable contribution as a Fleet Support Specialist in an exciting and growing company and working with top professionals in the industry, then consider joining our team, We are seeking enthusiastic, hard-working, customer-oriented individuals who can work in a team environment as a Fleet Support Specialist builds sales by developing dealer and distributor programs and processing orders and directing customer fleet service repair into our service centers.

 

Salary: Starting at $45k per year with uncapped commission potential.

 

Responsibilities:

• Maintaining relationships with dealers and customers by providing support with merchandising, orders, deliveries, advertising, promotions, and training. 
• Must be capable of selling all Aftermarket products including but not limited to Parts, Service, and Technology products. 
• Prospect for new accounts/referrals which include compiling and updating a list of prospective clients to provide leads for additional business.
• Develop, implement, and maintain comprehensive account-specific growth strategies.
• Service existing accounts and communicate with clients on a regular basis. Discuss the use and features of various parts. 
• Manage Accounts in the CRM systems. 
• Update account profiles in CRM annually for contact information and sales potential.
• Follow up on orders to ensure that customers are served promptly.
• Coordinate parts and service sales with the appropriate personnel. Advise counterperson on delivery instructions. 
• Obtains orders by explaining product benefits; finding ways to enhance floor space; reviewing business plans; analyzing sales volume; introducing new products; relays the order to the sales desk. 
• Promotes products by developing discounts, seasonal offers, and other specific inducements. 
• Informs management by completing reports, and forwarding information on competitors. 
• Accomplishes sales and organization mission by completing related results as needed. 
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.  
• Other duties may be assigned.